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Frequently Asked Questions

Frequently Asked Questions2019-04-30T18:56:38+00:00
Where does “Alium” come from?2019-01-11T14:31:47+00:00

When the founders were trying to name the practice, they searched for a word that would encompass their vision.  In medicine, most words are from Latin.  So, that’s where they started.  They found that “Alium” in Latin means “DIFFERENT.” It fit and that is how we got our name.

What is Family Medicine?2019-01-11T14:32:16+00:00

A clinic that provides comprehensive care to you and your family.

What happens if I am late to my appointment?2019-01-11T14:32:53+00:00

Alium understands that in today’s busy world, sometimes we can run late.  However, we respect everyone’s time.  If you are more than 10 minutes late, you will have a shortened visit.  If you are more than 20 minutes late, you will be rescheduled to another available time.

Do you charge a cancellation fee?2019-01-11T14:33:24+00:00

In some cases, there can be a late cancellation or “no-show” fee of $25.  We work hard to confirm your appointment in advance and make every effort to not charge the fee.

Does Alium provide court-ordered therapy?2019-02-19T21:28:57+00:00

Unfortunately, at this time we do not provide court-ordered therapy.

How are emergencies addressed?2019-01-11T14:33:54+00:00

If there is an emergency, we will move you to the front of the line.

How do I obtain my medical records?2019-01-11T14:34:24+00:00

All requests must be in writing and received in the office.  We will expedite all requests as fast as possible.

What if I have billing questions?2019-01-11T14:34:52+00:00

Please call the office and we will work to answer all questions and resolve all concerns.

What is a deductible?2019-01-11T14:35:23+00:00

Insurance usually comes with an amount that you the patient are responsible to pay before insurance starts to pay.